Our Leadership


It’s all about the team – we mean it!

The CustomerBloom team is made up of both senior business executives and “tech geeks” who are experts in all facets of Digital Marketing. We are hyper-focused on delivering top results, and we pride ourselves on staying ahead of new trends, tools, and industry changes.

In 2017 we have 23 total team members Including our brand new Hi-Tech Facilities in Puerto Vallarta, Mexico and engineering office staff in Zagreb, Croatia.

Our company culture supports rapid innovation and excellent execution, while giving back to the community with both employees’ time and charitable contributions. CustomerBloom executives and employees operate as a team who share a genuine passion for customer success. We welcome both big and small opportunities. In fact, some of our largest clients originally started off as start-up companies that we have grown with over the years as they achieved significant growth by leveraging our services to capitalize on the power of the internet.

Our Executive Management Team


Matt Coffy – President, CEO

As an award-winning innovator, hands-on consultant and team leader, Matt combines technology, strategy and personal relationships to achieve client goals. Matt prides himself with 25 years business experience and an outstanding track-record developing and implementing strategies for new and established businesses. He’s an expert at management of online strategy, including market analysis, requirements definition, development, market introduction and refinement.

Above all, the accountability to help clients drive superior results, is his number one priority.

Matt has appeared on CNN and speaks at numerous industry events, throughout each year and his tutorials, blogs and videos have attracted thousands of loyal listeners and viewers. Matt has authored The Ultimate Guide to Medical Practice Marketing book, and runs the widely popular Medical Practice Marketing Podcast For 2017 and the incredible Profit Engines podcast.


Chase Buckner – VP Operations

Chase has been in the digital marketing profession since 2009. Originally a high school English teacher, Chase left teaching to pursue a career that would afford him the luxury of working from anywhere in the world with an internet connection.

A seasoned expert in nearly all aspects of online marketing, Chase now oversees the daily operations of CustomerBloom from our  brand new Hi-Tech Facilities in Puerto Vallarta, Mexico that he and Matt Coffy founded in this amazing tropical surf town

Team Leaders


Gerry Montenegro
Director  – Design & Development

With a decade of experience with one of Manhattan’s most prestigious advertising agencies working on campaigns for notable clients like Xbox, Gateway, and Verizon Wireless, Gerry brings a wealth of experience to our Design & Development team. A full time resident of Puerto Vallarta, Mexico, Gerry also works out of the local office.


Angel Cruz
Director – SEO

Angel brings 8 years of Search Engine Optimization experience to the CustomerBloom team. With a passion for closely monitoring industry trends, Angel specializes in architecting, testing, and implementing new tactics and products across our client base. Based in our Clifton, NJ office, Angel’s vision and understanding of the industry has earned him recognition as a thought leader for digital agencies across the US and abroad.


James King
Director – Social Media

James brings 7 years of social media marketing experience to our team and is a specialist in “local-social networking” strategy. His approach to social media marketing is based in his years of experience working in TV/media industry.

“The beauty of social media (for businesses) is you become your own media company. You need to provide information, entertainment and interesting content to keep your audience engaged. An engaged audience equals a happy group of people who will shop at your business when they are ready to buy what you are selling.”